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Frequently Asked Questions

Everything you need to know about freshlybuilt. Can't find an answer? Contact support.

General

freshlybuilt is a community-driven platform for indie makers to launch products, get feedback, and climb weekly rankings based on upvotes from real users. Every week, the community votes on the best new products, and the top performers get visibility across the platform.
Every Monday at midnight UTC, a new ranking week begins. Products submitted during that week compete for upvotes from the community. At the end of the week, the product with the most upvotes tops the leaderboard and earns a "Top Pick" badge for the following week. Rankings reset each week, so every product gets a fresh chance.
Upvotes are the core signal on freshlybuilt. Each registered user can upvote a product once per week. Upvotes determine your position in the weekly leaderboard — the product with the most upvotes ranks highest. More upvotes mean more visibility in the feed, sidebar, and weekly roundups.
A streak counts consecutive days of engagement — either upvoting or commenting on products. When you take a qualifying action on a given day, your streak increments. If you miss a day, your streak resets to zero. Streaks are visible on your profile and the community leaderboard at /streaks. They're a fun way to stay engaged with the community.

Submitting a Product

Click "New Launch" in the top bar or visit /submit. Fill in your product details across the multi-step form: basic info (name, tagline, description), links and logo, categories, and pricing model. Products go through a quick review and typically go live within 24 hours.
It depends on your plan. Free users can submit 1 product per week. Premium users can submit up to 10 products per week. Premium+ users get unlimited submissions. All submissions are reviewed before going live.
Yes — you can edit your product details from your dashboard at any time. Changes to live products are reviewed quickly, usually within a few hours. You cannot change the week your product is competing in after submission.
If your product doesn't meet our guidelines (spam, inappropriate content, incomplete submission), you'll receive an email with the reason. You can fix the issues and resubmit. Common reasons for rejection include missing descriptions, broken links, or products that don't align with the indie maker community.

Pricing & Billing

We offer three tiers: Free ($0) with 1 submission and basic features; Premium ($12, one-time per product) with priority placement, verified badge, and advanced analytics; and Premium+ ($39, one-time per product) with everything in Premium plus a homepage sponsored slot, a backlink from your product page, and dedicated support.
Free gives you basic access to submit and upvote. Premium unlocks priority ranking placement (your product appears higher in the feed), a verified maker badge, and advanced analytics. Premium+ adds everything from Premium plus eligibility for a homepage sponsored ad slot, a dofollow backlink from your product page, and dedicated support.
All payments are one-time per product. When you launch a product, you choose a tier and pay once — there's no recurring charge or subscription. Each product you launch is priced independently. Your free account is always free with no recurring fees.
We offer a full refund within 7 days of purchase if you're not satisfied. Contact support@freshlybuilt.me for any refund requests.

Advertising

Premium+ product listings include a sponsored homepage ad slot. Each ad shows your product logo, name, a short blurb, and a link to your website. Ads are reviewed before going live.
The sponsored homepage slot is included with the Premium+ tier. It's a one-time add-on per product — no separate subscription required.
Premium+ product listings include API access for programmatic data retrieval. Contact support@freshlybuilt.me for API documentation.

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